Terms & Conditions

These terms and conditions (hereinafter the “TCs”) govern the participation by customers of participating retail outlets (hereinafter the “Partner Outlet”) in the Surprize Me™ surprise draw (hereinafter “Surprize Me” or the “Game”) and are managed by These Modern Times Limited (hereinafter the “Company”)

Surprize Me is being carried out as a Commercial Communications Game subsequent to the approval of the Malta Gaming Authority (hereinafter the “MGA”).

1. General

a. Surprize Me is a gamified sales boosting solution that consists of a wheel of fortune (hereinafter the “Wheel”) which when spun allows customers of Partner Outlets (hereinafter the “Customers”) to win 100%, 50% or 25% cashbacks of amounts spent at that Partner Outlet or other promotional offers listed on the wedges of the Wheel from the Partner Outlet or other Partner Outlets.

b. The Game is applicable on all the customer’s transactions at the Partner Outlet and any cashbacks shall be calculated on the sum total of purchases paid for by the Customer and displayed on the customer invoice/fiscal receipt inclusive of VAT and any other applicable taxes issued by the Partner Outlet.

2. Participating in the game

a. Customers are entitled to participate in the Game following the completion of a successful transaction at any one of the Partner Outlets. At checkout, customers shall be presented with a unique QR code which shall be printed and visible on the Customer’s fiscal receipt or displayed on an electronic device at the Partner Outlet’s retail location where the purchase is made. By scanning this QR code, customers shall obtain a link to a unique Wheel which may be spun only once. Once the Game is played, a voucher will automatically be generated (hereinafter the “Voucher”) listing the items won by the Customer.

b. Only Customers who are eighteen years of age and over may participate in the Game. Partner Outlet personnel may request identification documentation to confirm minimum age and may deny participation to the Game to any person not providing such evidence.

c. Employees, personnel, and staff of the Partner Outlet may not participate in the Game generated by transactions in that Partner Outlet.

3. Redeeming the voucher

a. Winning vouchers shall be sent to the customer’s email address where an email address is provided (saved as a pdf)

b. Cashback rewards won may only be redeemed at the Partner Outlet where the transaction giving rise to the Game took place through the presentation of the Voucher.

c. Cashbacks may, solely at the option of the Partner Outlet, be paid out in cash or by means of the issue of a credit note which may used against future purchases in that Partner Outlet.

d. Other promotional rewards may be redeemed at the Partner Outlet where the transaction giving rise to the Game took the place or at any other Partner Outlet named on the Voucher.

e. Vouchers may be redeemed on the physical presentation of the Voucher in a physical or electronic form. The expiry date of the Voucher shall be exhibited on the Voucher. Expired Vouchers will not be redeemed.

4. Miscellaneous

a. The period during which the Game shall be made available to Customers, and therefore the period during which Customers may play the Game is from [ ] up to and including [ ]

b. The Partner Outlet and/or the Company may restrict participation in the Game for any account with irregular or suspicious behaviour such as:

Presentation of fake, reused, photocopied, torn, tampered or unrecognisable vouchers;
Unusually frequent transactions
other

c. The Company reserves the right to modify/change, discontinue, terminate, withdraw any Vouchers based issued with respect of transactions that are deemed or discovered, in their whole or in part, to be irregular or suspicious by the Partner Outlet or by the Company itself.

d. Surprize Me rewards may not be used in conjunction with or replaced with any other offers.

e. In case of complete or partial cancellation of the invoice, fiscal receipt or transaction generating the QR Code leading to a Game, any Voucher derived by such game shall be annulled.

f. The Company may at any time stipulate additional terms and conditions for redemption of the Vouchers and such terms and conditions shall be binding on the Participants.

g. In no event shall the Company be held liable for any issues relating to the redemption of the voucher including redemption request not being honoured by the Partner Outlet.

h. The latest and official version of these T&Cs shall be available on the Surprize Me website and shall prevail in the event of any conflict or inconsistency with any other communication, advertisement, or promotional material. The Company reserves the right to update these T&Cs prospectively and to terminate this program at any time.

i. Any disputes or differences in connection with the rewards shall be governed by the Laws of Malta.

j. If the Company or any Partner Outlet suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by a Customer, the Customer shall indemnify the Company or the Partner Outlet for such losses, damages or costs.

f. These Modern Times accepts no responsibility, financial or otherwise for the misuse of Surprize Me and shall not be liable for any personal loss or injury and shall not be held responsible for any disagreement concerning the quality/ availability of featured offers.

g. The Company does not implicitly approve, endorse or guarantee the quality of any of the products or services offered by its Partner Outlets or any products or services given as promotions or cross-promotions as part of Surprize Me. Any complaints or queries pertaining to the same should be taken up directly with the Partner Outlet.

h. These Modern Times Limited shall process all personal data collected in connection with participation in Surprize Me in accordance with the Data Protection Act (Chapter 586 of the Laws of Malta) and the General Data Protection Regulation (EU) 2016/678 (GDPR).