The POS-integrated customer activation platform
Surprize Me is een platform dat klantactivatie direct verbindt met het transactiemoment. Elke aankoop wordt een meetbaar startpunt voor herhaalbezoek, klantinzicht en omzetgroei. Vanuit één centrale omgeving sturen retailers incentives, budgetten en regels aan volledig geïntegreerd met het kassasysteem en operationeel beheersbaar over alle winkels en kanalen heen.
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Activation triggered at checkout time
Surprize Me activates customers right at the point where every purchase comes together: at checkout. After completing the transaction, the customer automatically receives a reward that can only be redeemed for repeat purchases. No extra steps at checkout, no additional staff interaction, just instant activation at the most consistent touchpoint in retail.
+15% higher spending
+48% more repeat purchases
+15% more customers
Customer data AT PROFILE LEVEL
Of course, Surprize Me collects customer data for retailers—fully compliant with GDPR regulations. This gives you insight into who your customer is, along with detailed information about their initial purchase and repeat transactions. Surprize Me provides real-time access to this data, easily accessible through our backend.
Email addresses
Participants provide their email address to receive a voucher—opt-in included!
Insight into the time and location of purchases
Surprize Me captures all data and streams it in real time to a retailer dashboard.
Immediately actionable data
Immediately actionable data provides insight into customer behavior and the tools to respond in real time—from personalized promotions to smarter campaigns.
Our cases
Operationally manageable
Surprize Me was designed with the realities of retail operations in mind. The platform takes into account the shop floor, IT landscape, support processes, and exceptional situations. This keeps activation scalable and manageable, without putting additional pressure on system staff.
Scalable for retail and e-commerce
Whether it’s a pilot in a few stores or a nationwide rollout across tens of hundreds of locations and online channels, Surprize Me operates within a single, consistent design. What begins as a test effort evolves seamlessly into a permanent deployment without reimplementation.
Demonstrable ROI
Because activation is directly linked to transactions, the impact of Surprize Me is fully measurable. The platform supports pilots with control groups and reliable KPIs such as repeat visits, increased spending, incremental revenue, and cost per return visit—useful for marketing, operations, and finance.
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HIGHER TRANSACTION VALUE
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