The POS-integrated customer activation platform
Surprize Me is a platform that directly connects customer activation with the moment of transaction. Every purchase becomes a measurable starting point for repeat visits, customer insights, and revenue growth. From a single central environment, retailers manage incentives, budgets, and rules, fully integrated with the POS system and operationally manageable across all stores and channels.
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Seemless ctivation triggered at checkout time
Surprize Me activates customers right where every purchase converges: at the checkout. After completing the transaction, the customer automatically receives an incentive that can be claimed. No extra steps at checkout, no extra staff interaction, just instant activation at the most consistent touchpoint in retail.
Closed loop as a foundation
All incentives within Surprize Me operate on a closed-loop principle: rewards can only be redeemed for repeat purchases. Fees are only incurred upon redemption, and redemption can only occur during a subsequent transaction. This way, the platform demonstrably encourages repeat visits and revenue without sacrificing structure.
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HIGHER TRANSACTION VALUE
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Our key features
POS Integration
Integration with existing systems, without changing the core of the checkout flow.
Closed loop incentives
Costs only upon redemption, compatible with repeat purchase.
Central direction
HQ determines rules, budgets and exceptions.
Data & reporting
Real-time insight per transaction, store or channel.
Operationally manageable
Surprize Me was designed with the realities of retail operations in mind. The platform takes into account the shop floor, IT landscape, support processes, and exceptional situations. This keeps activation scalable and manageable, without putting additional pressure on system staff.
Seamless omnichannel engagement – one experience, everywhere
Surprize Me works flawlessly in both physical stores and online environments. For omnichannel retailers, this means one integrated customer experience across all channels. Send webshop customers to the store to redeem their rewards – or vice versa – and connect offline and online behavior in one powerful loyalty mechanism. This way you strengthen the customer relationship and increase the value of each channel.
Insights & reports – data that makes things grow
With Surprize Me, you turn customer data into action. Our platform provides real-time insight into cashback budgets, redemptions, promotions and customer spending per point of sale. By smartly analyzing this data, you discover valuable patterns in customer behavior, product performance, communication effectiveness and revenue streams.
With detailed reporting and analysis of KPIs and campaigns, you not only optimize your sales strategies and resource deployment, but also increase customer loyalty. Surprize Me makes strategic decision-making easier – and more effective – than ever.
Smart return management
Cashbacks become active only after the statutory 14-day return period has expired. Upon returns, the value of the eVoucher is automatically adjusted accordingly. This prevents improper use, encourages conscious purchasing and results in demonstrably fewer returns.
Reduce shopper attrition
The chance to win up to 100% cashback immediately after purchase gives customers an extra push toward checkout. This retrospective reward lowers doubt during the purchase moment and provides a measurable decrease in shopping basket abandonment – both online and in-store.